Do I need to send the transfer/payment slip?
No, you usually don’t need to send a slip. Your payment is tracked automatically once it’s completed by your provider. If funds don’t arrive after the usual processing time, contact support with your transaction reference.
Where can I find the account number and minimum
deposit?
Go to Deposit and choose your preferred payment method. The system will show the destination account or wallet along with the minimum deposit required for that method.
How long the withdrawal usually takes?
Bank transfers typically complete within minutes to a few hours depending on your bank and verification status. Crypto withdrawals are processed after network confirmations.
How long the deposit usually takes?
Most deposits are instant. In rare cases, bank or provider delays can add several minutes. If it takes longer than expected, please contact support.
How can I withdraw?
Open Withdrawal, select your method, enter the amount, and confirm. Ensure your account is verified and your balance meets minimum withdrawal requirements.
How can I deposit?
Open Deposit, choose Local Bank, E‑Wallet, Wallet App, Utility Card, or Crypto, follow the on‑screen instructions, and confirm your payment.